Opening the “Book” for Business
Facebook was revolutionary in terms
of being the catalyst that started a wave of new social networking sites.
Facebook was the upgrade to myspace.com, allowing users to like pictures, post
statuses, check in to locations, create events, connect with people from around
the globe, instant message other “friends”, and more. As a whole, Facebook was
the opening doors that brought me in to the social networking world way back in
8th grade. Since then Facebook has undergone major changes to the
interface.
Initially, Facebook was a hard
concept to grasp with the variety of options and complexity of the
organization. However, similar to younger kids, I was able to quickly learn
about the social media site without heavy instruction or help. I found myself
posting away and clicking on the various links to navigate through Facebook,
despite the difficulty of learning how to move around the site initially.
Businesses seemed to have caught on
to the idea of Facebook similar to a majority of the population. Once a new,
and fresh way to connect and communicate with people became a standardized way
of communication over time. From my perspective, Facebook seemed to be the
breakthrough social networking site to begin advertising and marketing products
and services.
Today, companies of all sizes can
have Facebook pages that highlight their company, values, products, and are
able to reach out to their customers. Also, businesses can create challenges
for customers that encourage checking in to a place so many times, or posting
pictures and tagging the company. All are strategies to get customers more
involved with the company and promote the business as well. Another marketing
opportunity businesses have is similar to other social media sites in regards
to having advertisements pop up on random pages or within a user’s newsfeed,
providing extensive visibility to the product or service or company being
displayed.
A drawback with using Facebook to
market products is that the general population of Facebook users is shifting
towards the older generation. As beneficial as it is to advertise to a group of
people who are more financially independent, it can also be harmful in the
sense that the younger generation will not be intrigued by the advertisements
or Facebook at all. Facebook seems to be cluttered with advertisements, which
draws users away from the site.
Personally, over time I have begun
to use Facebook less and less besides as a place to connect with family and
certain friends that lack other social media platforms and accounts. The
cluttered look and feel Facebook has in terms of advertisements and
uninteresting information, diverts my attention elsewhere. In a brighter light,
Facebook is a great resource when trying to find reviews for a business or
connect with people from across the globe because due to the amount of time
Facebook has been around and is so populated, finding information about a
topic, business, or even people sometimes is very easy.
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